Information, Referral & Assistance

 

Looking for information on

  • Senior Centers in the Concho Valley
  • Transportation
  • Older adult housing
  • Volunteer opportunities
  • Recreation
  • Income Tax Help

The Concho Valley's Area Agency on Aging (AAA) is a free information, referral and assistance service that links callers to available services in the thirteen (13) county, Concho Valley region. You can contact the AAA by telephone, mail, in person or by e-mail. Our staff works with you to decide what steps need to be taken. You may need something as simple as a telephone number or address. Our staff can give special assistance to be sure you get the services that are available to you. Our office maintains current information on local, regional and national programs.

 

The phone number is (325) 223-5704 or 1-877-944-9666. E-mail address is aaa@cvcog.org .

Your call is answered courteously and promptly by the appropriate staff to answer your questions. The call is confidential and staff is bilingual.

 

Hablamos Espanol!

 


Frequently asked questions:

Q. Where can I go to meet other seniors?
A. There are many senior centers in the Concho Valley where you can meet other seniors. We can direct you to the center closest to you. Dail 211 or call us at (325) 223-5704 or 1-877-944-9666.

Q. I need transportation for a scheduled doctor's appointment.
A. The Concho Valley has several transportation services available. The AAA can help determine the appropriate service for you. Dail 211 or call us at (325) 223-5704 or 1-877-944-9666.

Q. I need assistance on paying utilities for this month.
A. Utility assistance is available on a limited basis through several programs. We can discuss your specific needs and refer you to the most appropriate service. Dail 211 or call us at (325) 223-5704 or 1-877-944-9666.

 

Helpful Telephone Numbers:

 

To report abuse or neglect or an older
person: (24-hour) 1-800-252-5400 (hotline)
Texas Dept. of Protective & Regulatory
Services (local): (325) 657-7400

 

Legal questions: 1-800-622-2520
Legal Hotline for Older Texans

 

Medicare: 1-800-633-4227
Center for Medicare/Medicaid Services

 

Social Security or SSI: 1-800-772-1213
Social Security Administration
Local : (325)949-4608

 

To Report Complaints:

 

Consumer Complaints: 1-800-621-0508
Office of the Attorney General

 

Health Insurance & HMOs: 1-800-252-3439

 

Texas Dept. of Aging & Disability Services

Consumer Rights & Services hotline.

1-800-458-9858 

 

Quality of Care Provided to Medicare
Beneficiaries: 1-800-725-8315
Texas Medical Foundation

 

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