Residents of the Concho Valley can now access information about health and human services by dialing these three numbers: 2‑1‑1. With 2‑1‑1 Texas, residents of Coke, Concho, Crockett, Irion, Kimble, Mason, Menard, McCulloch, Reagan, Schleicher, Sterling, Sutton, and Tom Green counties can find information, free of charge, on utility bill assistance, child care, programs for the elderly, substance abuse intervention, mental health assistance, and job training as easily as they can get emergency assistance by calling 9‑1‑1 or a phone number by calling 4‑1‑1.
2‑1‑1 Texas is a public/private partnership between the Texas Health and Human Services Commission, the Concho Valley Council of Governments, and the Area Agency on Aging of the Concho Valley.
In September 2015, 2‑1‑1 Texas of the Concho Valley was acknowledged as an accredited program of the Alliance of Information and Referral Systems (AIRS). To learn more about accreditation requirements, status, and certification, please visit the AIRS website at www.airs.org.
2‑1‑1 Texas of the Concho Valley is based in the offices of the Concho Valley Council of Governments and is staffed by trained and certified Information Specialists. Each Information Specialist assesses the callers need in English or Spanish and has the ability to transfer into a Language Line for interpretation of over 90 other languages. The Information Specialists can also follow up with callers to ensure that they have been properly served or see if there is still a need for further assistance.
2‑1‑1 Texas is part of a national effort to help promote self-sufficiency by making information about services much easier to find. Across the state, 25 Area Information Centers (2‑1‑1s) have been established to collect and maintain a database of local resource information. Each center has the ability to connect callers to different 2‑1‑1s across the state depending on the caller’s need. Every center continues to expand its database of government agencies, food pantries, career services, after-school programs, counseling services, and many other nonprofit resources in each of their regions.
Contact information for all Texas Area Information Centers can be found at: https://www.211texas.org/211/aicMap.do.
To find out more about the nationwide status of 2‑1‑1 or, to locate a 2‑1‑1 in another state, go to http://www.211us.org.
For questions, please call or write to us at:
2‑1‑1 Texas of the Concho Valley
2801 W. Loop 306, Suite A
San Angelo, Texas 76904
Toll Free: 1-877-944-9666